The Business Swiss Army Knife

When you're not sure who to call, call us.

Have a problem, a time-consuming process or a need you're unsure how to solve? IOP scopes it, finds the right resources and gets it done.

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Three ways we help

Focused help. No bloated pitch deck.

Start with the problem in front of you. IOP will help determine the smartest next move.

Employee Benefits

Could your current benefits strategy do more for your employees and your business?

Improve access to preventive care while exploring legitimate payroll-tax efficiencies—without replacing the health coverage your employees already use.

Keep existing coverageWorks alongside your current health plan

Support your employeesAdds access to meaningful preventive-care services

Improve financial performanceMay reduce eligible payroll-tax costs and strengthen EBITDA

We help determine whether the program fits, explain the numbers clearly and coordinate the right partners for a compliant review.

Explore Employee Benefits

Technology & Solutions Matchmaker

Is time being wasted because the right information is too hard to see?

Technology should make work easier—not create more steps. We start with what is slowing people down, where visibility is missing and what everyone wishes worked better.

Save timeReduce duplicate work and unnecessary steps

Improve visibilityConnect systems, data and reporting

Strengthen the foundationConnectivity, cloud, cybersecurity and devices

Work smarterAutomation, AI and better customer and employee experiences

IOP scopes the need, compares vetted suppliers across the market and helps find the right solution—not push a specific product.

Show us where time is getting lost View the full solution map

Chief Figure-It-Out Officer

When the problem doesn't fit neatly into anyone's job description.

IOP steps into complicated, ownerless work, learns what is happening and turns it into a practical plan people can actually execute.

Create orderProcess mapping, SOPs, training and documentation

Find the gapsWorkflow, requirements and visibility analysis

Protect the decisionVendor, proposal and contract review

Carry it throughSoftware changes, project coordination, testing and go-live

We ask the questions, connect the dots, coordinate the right people and keep the work moving.

Bring us the problem nobody owns

Why IOP

Not another consultant telling you what you already know.

Founded in 2018 by Krista Smith Jones, IOP has grown into a partnership built around solving the unusual, complicated and outside-the-box. We're the extra set of experienced eyes you call when the usual lanes aren't getting it done.

We're not here to disrupt trusted relationships. We work beside your existing team and partners as an additional resource when a need falls outside their scope—or when another perspective or solution would be helpful.

We don't say “no” just because a request is unusual, complicated or hard to categorize. We figure it out, find the right people and resources, and help get it done.

Krista Smith Jones Founder & CEO krista@iop.llc

Bryce Koch Partner bryce@iop.llc

Serving clients across the United States.

Open the door

What's sitting on your “somebody needs to fix this” list?

Tell us what you're trying to solve. You don't need to know which service bucket it belongs in—that part is our job.

Start hereEmail IOP Kristakrista@iop.llc Brycebryce@iop.llc